It´s not the same without you! Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *I cancelled my Juan Valdez® monthly subscription because *Customer Service was not the best.Coffee didn't taste as expected or the product arrived in bad conditions.Some delays were presented.The website is not easy to use or understand.I didn't understand terms and conditions.OtherWhat reason? *How can we improve? *We're sorry you did not have a good experience. Please let us know how we can do better.Submit